Appendix B
EQ and Work Success
“The secret of success is to do the common things uncommonly well.”
—JOHN D. ROCKEFELLER
What does it take to be successful at work?
What follows is a brief summary of the first research in the world that uses a valid measure of emotional and social intelligence to explore this issue. While there is no easy answer to the above question, our studies have found that EQ can account for between 15 percent and 45 percent of work success. Using the EQ-i, we tested 4,888 working people in various occupations and asked them to report on how successful they believed they were at their jobs. While we cannot be sure that all of them were completely accurate in their estimates of success, we do feel this self-report acts as ...
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