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The Essential HR Handbook, 10th Anniversary Edition

Book Description

Since 2008, busy managers by the tens of thousands have turned to this best-selling book as a handy guide to the ins and outs of human resources. And no wonder! Because whether you’re a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem—from onboarding to outplacement—quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today’s complex business environment. In it you’ll find out how to: Attract talented staff through social media recruiting Identify legal pitfalls to avoid lawsuits and regulatory interference Train a diverse and inclusive multigenerational workforce Provide the compensation and benefits package that will make your organization an “employer of choice” Streamline your orientation and onboarding practices so new employees hit the ground running Whenever personnel problems arise, having The Essential HR Handbook on your bookshelf is like having a team of expert HR consultants at your beck and call!

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright
  4. Dedication
  5. ACKNOWLEDGMENTS
  6. CONTENTS
  7. INTRODUCTION
    1. Disclaimer
  8. 1: STRATEGIC HR
    1. Organizational strategy
    2. Developing a strategic plan
    3. Crafting a mission statement
    4. Succession management as a workforce planning tool
    5. Linking HR and the organization
    6. Updated message for managers
  9. 2: TALENT ACQUISITION
    1. Workforce planning
    2. Finding applicants
    3. Suggested format for interviews
    4. Updated message for managers
  10. 3: ONBOARDING
    1. What is onboarding?
    2. The benefits of good onboarding
    3. Onboarding versus orientation
    4. The Employee Handbook
    5. Using the “buddy system” for onboarding
    6. Updated message for managers
  11. 4: TALENT DEVELOPMENT
    1. Adult learning theory
    2. Needs assessment
    3. Coaching, mentoring, and individual development plans
    4. Training trends for the 21st century
    5. New technologies in training
    6. Evaluation
    7. Updated message for managers
  12. 5: PERFORMANCE MANAGEMENT
    1. The four components of a performance discussion
    2. The case for banishing performance reviews
    3. The case for better performance management
    4. Updated message for managers
  13. 6: BENEFITS
    1. Government-mandated benefits
    2. Core benefits
    3. Health Insurance
    4. Life insurance
    5. Disability insurance
    6. Retirement plans
    7. Discretionary benefits
    8. Updated message for managers
    9. Author
  14. 7: COMPENSATION
    1. Matching an organization's positions
    2. Aging or trending salary data
    3. Define the pay range
    4. Using the pay range
    5. Benchmarking positions
    6. Salary Compression
    7. Communicating about pay
    8. Compensation philosophy
    9. Incentive pay
    10. Updated Message for Managers
    11. Author
  15. 8: EMPLOYEE RELATIONS
    1. The manager's philosophy
    2. Coach vs. counselor
    3. Mantra and models
    4. Telltale signs of employee problems
    5. Performance improvement plans
    6. When coaching and counseling aren't enough
    7. Documentation
    8. Termination
    9. Updated message for managers
  16. 9: LEGAL CONSIDERATIONS
    1. Employment at will
    2. Hiring
    3. Negligent hiring
    4. On the job
    5. The ADA
    6. Termination
    7. Updated message for managers
    8. Author
  17. 10: MANAGING A DIVERSE WORKFORCE
    1. Establishing a diverse culture
    2. Recruiting a diverse workforce
    3. Older workers
    4. Diversity committees and councils
    5. Measuring the impact of diversity
    6. Updated message for managers
  18. 11: TECHNOLOGY
    1. HR technology in the 21st century
    2. Mobile and wearable technology
    3. Benefits of new technology in HR
    4. New technologies require new policies
    5. Human resources information systems
    6. Updated message for managers
  19. 12: TODAY'S WORKPLACE CHALLENGES
    1. Workforce changes
    2. Business ethics
    3. Organizational culture
    4. Employee engagement
    5. Generations at work
    6. Work/life balance
    7. Virtual Workforce
    8. Outsourcing
    9. Globalization
    10. Wellness programs
    11. The opioid crisis
    12. Marijuana in the workplace
    13. HR analytics
    14. Data security
    15. Updated message for managers
  20. APPENDIX: ADDITIONAL RESOURCES
    1. Offer Letter
    2. Sample Job Description
    3. Employee File Checklist
    4. New Employee Questionnaire
    5. Performance Improvement Plan
    6. Sample Warning Memorandums
    7. Sample Memorandum of Final Warning
    8. Internal Investigation Outline
    9. Exit Interview Form
    10. Federal Labor Laws by Number of Employees
    11. Federal and state posting requirements
    12. Additional Resources
  21. GLOSSARY
  22. FURTHER READING
  23. BIBLIOGRAPHY
  24. NOTES
  25. INDEX
  26. ABOUT THE AUTHORS
  27. Stay Connected with Sharon and Barbara