4

TALENT DEVELOPMENT

The only thing worse than training an employee and having them leave is not to train them and have them stay.

Zig Ziglar

When it comes to talent development, the good news is that organizations are spending more on training employees than ever before—an average of more than $1,200 a year per employee when you count everything from the cost of books and manuals to the salaries of in-house training staff.1

Fortunately, there are more ways to train employees conveniently, inexpensively, and efficiently than ever before. New technology such as mobile devices, webinars, podcasts, videos, online courses, social media, and “gamification” make learning easy, convenient, and fun. Individual coaching is becoming more and more common, ...

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