ONEDon’t Mark My Paper, Help Me Get an A

GARRY RIDGE

AS I SHARE with you how we successfully implemented our “Don’t Mark My Paper, Help Me Get an A” philosophy into our performance review system, we’ll cover three aspects of an effective performance review system: planning, execution, and review and learning. These set the context around which everything in our new performance review system was done. During this discussion you will notice that when I talk about our managers, I refer to them as “tribal leaders” and the people who report to them as “tribe members.”

To shift people’s mind-set about learning and to set up our “Don’t Mark My Paper, Help Me Get an A” philosophy, I asked our people to think of us not as a “team” but rather as a “tribe.” ...

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