CHAPTER 11WHAT’S AN ORGANIZATION TO DO?
The harder the conflict, the more glorious the triumph.
—Thomas Paine
Even if you don’t think so, you do have options to help you and your organization address serious workplace conflict and behavior issues. All is not lost! In this chapter, we’re going to explore some of what is available to managers and organizations to make it a little easier to handle difficult situations when they come up—and they will. We’re going to look at:
Good management techniques.
Management training options.
Policies ...
Get The Essential Workplace Conflict Handbook now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
