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The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success by Barbara Pachter

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74. Email Etiquette 2: Still Puzzling After All These Years

Though email has been around for a while, I still get numerous questions from businesspeople and reporters about how to use it appropriately in the business world. Here are some of the more recent questions:

Q. I see both e-mail and email. What is the correct spelling?

A. Both are correct, as long as you consistently spell the word the same way throughout a document. But remember that our language is always evolving. When the AP Stylebook was revised recently, the hyphen disappeared from email within its covers. Most print media in the United States follow the Associated Press (AP) style. I too have eliminated the hyphen in email.

Q. I received an email that clearly wasn’t intended for ...

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