CHAPTER 14

Discipline, Termination, Reductions in Force, and Exit Procedures

Everything in this kit has been developed with the intention of reducing turnover and increasing productivity and morale. However, even in the best of organizations with the best of processes, there will be occasions when an employee isn’t making the grade or the marriage just doesn’t work. That’s just reality.

In order to continue with the philosophy that employment is PR, how you discipline and terminate employees (if necessary) is just as critical as how you brought them on board. After all, they will still be in the community talking about you, good or bad.

So, let’s start with attempting to save the employee. The purpose of progressive discipline is not to prepare ...

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