19

The Human Touch

The leadership consultant looked at me through the glass door of my office. She had been talking to my team one-on-one, and our eyes met before she spoke. It was clear she saw the tension in my face. I immediately knew she understood.

“Kimmo, you want to talk about what I found?”

“Mom, don’t call me Kimmo at the office.”

Unlike reports of helicopter parents of millennials showing up in their children’s workplace to watch over or advocate for their children (yes, it’s a thing), I have always welcomed my mom at work. In fact, she’s usually there because I hired her. There’s no nepotism involved. I hired her because my mom has and always will be my role model for understanding the importance and value of relationships—both personally ...

Get The Execution Factor: The One Skill that Drives Success now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.