Chapter 16. Change Your Frame to Ask Questions

The most erroneous stories are those we think we know best—and therefore never scrutinize or question.

—Steven J. Gould

You can tell whether a man is clever by his answers. You can tell whether a man is wise by his questions.

—Naguib Mahfouz

DAVID WOLFSKEHL STARTED A BUSINESS at age twenty-four. He quickly found that being top leader of his own company presented a real challenge. Feeling that he had to gain the respect of his small group of employees, Wolfskehl acted like an alpha male who had all the answers. He'd stand before his employees at weekly staff meetings expounding on what needed to be done and how to do it. But after a few years of not getting results, Wolfskehl decided to take a ...

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