The Extra Mile

Table of contents

1. Cover
2. About the authors
3. Title Page
4. Contents
5. Preface and acknowledgements
6. Dedication and acknowledgements
7. Introduction
8. Part One: Why engagement?
   1. 1 What is engagement?
   2. 2 How are we doing and does it matter?
   3. 3 Why is engagement so important now?
9. Part Two: Foundations for engagement
   1. 4 The leader; walking the walk
   2. 5 The top team
10. Part Three: Seven pillars of engagement
    1. 6 The context
    2. 7 Pillar One – Commitment
    3. 8 Pillar Two – Get to the Front Line
    4. 9 Pillar Three – Loudhailers to Conversations
    5. 10 Pillar Four – The Reservoir of Wellbeing
    6. 11 Pillar Five – Bring Back the Manager
    7. 12 Pillar Six – Harnessing Talent
    8. 13 Pillar Seven – Consequences
11. Conclusion
    1. Conclusion: the extra mile
12. Annex A: Research linking engagement to performance
13. Annex B: Statistical terms and analysis
14. Index
15. Endorsements
16. Imprint