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The Extraordinary Coach: How the Best Leaders Help Others Grow by Kathleen Stinnett, John Zenger

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Chapter 6FUEL: A Framework, Not a Cage

Most activities work better when there is a grand scheme guiding them than when they just sort of evolve in a haphazard way. An overarching design is absolutely necessary when it comes to complex tasks like building a house or manufacturing a wristwatch. When it comes to seemingly simpler tasks like having a conversation with a colleague, however, it can be tempting to just “wing it” and hope that there will be a positive outcome.

We would argue that coaching conversations are worth planning. They take up valuable time for both parties, so that time should be put to its most efficient use. At worst, such conversations can cause irreparable damage to the relationship between the coach and the coachee. At ...

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