CHAPTER SIX
How I Treat You
Train people well enough so they can leave. Treat them well enough so they don’t want to.
—Richard Branson
“Do You See Me?” is perhaps the most critical question people have when asked to work with a leader. It implies: Do I matter to you? Do you understand my views and my needs? Am I merely a pawn for you to use in achieving your goals, or do you care about me as a person with my own thoughts and needs? Do you get my potential as a partner in this work? And are you willing to work with me even though we will not always see eye to eye?
People look closely at how leaders treat them in answering these questions for themselves. So, the final two keys to supporting others’ dignity address leader behaviors that show others ...
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