CHAPTER EIGHT

The Art and Practice of Humility

The miracle is this—the more we share, the more we have.

—Leonard Nimoy

In writing about leader humility, my point is not to suggest that leaders should somehow be more dazzling or lenient. Humility does not require charisma or low standards. My intent is to showcase the extraordinary power of humility for working together, thereby creating thriving organizations and great results. There can be no doubt that Alan Mulally’s Working Together Management System (WTMS) did this at Boeing and Ford. Central to his approach is the unique role of the leader, and it is one based in humility.

You might be wondering whether it can work for you if your organization is smaller or if your leadership responsibilities ...

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