The Facility Management Handbook, 4th Edition

1

The Nature of Facility Management

Pulse Points

• Both the organization and the facility manager should have a specific philosophy about facilities.
• Facility management (FM) is an essential business function; the facility manager is a business manager and should be placed at the same level as the managers of human resources and information technology.
• There are a limited number of ways to organize FM departments, depending on the mission of the organization supported.
• Every FM organization has some element contracted out, so contract negotiation and administration skills are essential for every facility manager. Facility managers need to be innovative in their contracting. Low-bid contracts are seldom appropriate, and partnering with our contractors ...