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The Facility Management Handbook, 4th Edition by Richard Payant, Kathy O. Roper

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21

Contracting and Types of Contracts

Pulse Points

  • Contractor evaluation criteria should reflect what is truly important to the facility staff and their customers.
  • Partnering requires a well-developed system and procedures to be successful. Above all, it takes a commitment to make it work.
  • Contracts applicable to construction and major alteration are probably not best suited to contracting for operations and maintenance.

The ability to effectively and efficiently contract has always been a required skill of the facility manager. Before the term contracting out, now called outsourcing, had ever been heard, facility managers contracted for specialized needs and for large renovation and construction projects. No facility department had the capacity ...

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