July 2014
Intermediate to advanced
688 pages
17h 40m
English
Content preview from The Facility Management Handbook, 4th Edition
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Communications and New Facility Management Skills
Pulse Points
- Work constantly to get the attention of upper management.
- The facility manager is the public relations officer for the facility management (FM) organization.
- Drop “FM speak;” use the language of business.
- Prepare and publicize an annual report.
- Manage by walking around and carry on meaningful conversations with employees of the organization, with your staff, and with contractors.
- Regularly meet with colleagues and operating managers to find out how you might help one another.
- Have an annual meeting for your entire organization and stress just how well you did.
- New management skills are required for knowledge-age work and new workplaces.
Public Relations
Many facility managers ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.