The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results

Book description

Practical guidelines for implementing the six disciplines of breakthrough learning

The Six Disciplines of Breakthrough Learning has become a standard for companies serious about increasing the return on their investment in learning and development. Now the authors help workplace learning professionals apply the concepts of their bestselling book. With real-world applications, case studies, how-to guidelines, and practical advice and examples for implementing the 6Ds, The 6Ds Fieldbook: Beyond ADDIE will help organizations substantially increase the return on investment and decrease "learning scrap," the potential value that goes unrealized in many learning and development initiatives.

  • Helps OD professionals apply the concepts of the bestselling Six Disciplines of Breakthrough Learning

  • Includes all new case studies, examples, tools, and best practices in use by organizations that have successfully used the 6Ds

  • Taps into the experience and expertise of 6Ds practitioners

  • Linking to social media to enhance the lessons of the book, The 6Ds Fieldbook is an easy-to-use and widely-applicable guide to getting the most from learning and development.

    Table of contents

    1. Cover Page
    2. Praise for The Field Guide to the 6Ds
    3. Title Page
    4. Copyright
    5. Contents
    6. About This Book
    7. Acknowledgments
    8. Contributors
    9. Introduction
    10. PART I: The Six Disciplines
      1. D1: Define Business Outcomes
      2. D2: Design the Complete Experience
      3. D3: Deliver for Application
      4. D4: Drive Learning Transfer
      5. D5: Deploy Performance Support
      6. D6: Document Results
      7. Coda: Getting Your Money's Worth
    11. PART II: Tools: Maps, Planners, Scorecards, and Checklists
      1. Tool I.1: 6Ds Application Scorecard
      2. Tool I.2: 6Ds Pathfinder
      3. Tool I.3: 6Ds Flow Chart
      4. Tool I.4: Wisdom from the Field
      5. Tool D1.1: 6Ds Outcomes Planning Wheel
      6. Tool D1.2: Flow Chart: Is Training Necessary?
      7. Tool D1.3: Checklist for D1
      8. Tool D2.1: Manager's Guide to a Pre-Training Discussion
      9. Tool D2.2: Sample Learning Contract
      10. Tool D2.3: Flow Chart for Phase I Learning (Pre-Work)
      11. Tool D2.4: Purposes and Examples of Phase I Learning (Pre-Work)
      12. Tool D2.5: Manager's Guide to a Post-Training Discussion
      13. Tool D2.6: Checklist for D2
      14. Tool D3.1: Glance Test for Slides
      15. Tool D3.2: Value Chain Planner
      16. Tool D3.3: Checklist for D3
      17. Tool D4.1: Learning Transfer Climate Scorecard
      18. Tool D4.2: Transfer Climate Improvement Planner
      19. Tool D4.3: Checklist for D4
      20. Tool D5.1: Performance Support Planner
      21. Tool D5.2: Kinds of Performance Support and Their Application
      22. Tool D5.3: Checklist for D5
      23. Tool D6.1: Checklist for Evaluation Credibility
      24. Tool D6.2: Evaluation Planner
      25. Tool D6.3: Checklist for D6
      26. Tool C.1: 6Ds Personal Action Planner
    12. PART III: Case Histories (“How We”)
      1. Case I.1: How We Transitioned Our Focus to Results
      2. Case I.2: How We Use the 6Ds to Differentiate Our Services
      3. Case I.3: How We Prepare a Proposal and Design a Process Using the 6Ds Outline
      4. Case I.4: How We Are Lighting Up the Fire of Continuous Improvement for Our Lean Sigma Green Belts
      5. Case I.5: How We Used the 6Ds Framework to Redevelop Our Sales Leader Curriculum
      6. Case I.6: How We Introduced the 6Ds to Our Team
      7. Case D1.1: How We Moved from Order Takers to Business Partners
      8. Case D1.2: How We Turned a “Feel Good” Training Program into a Successful Business Transformation
      9. Case D1.3: How We Defined Business Outcomes and the Learning Continuum for iteach
      10. Case D1.4: How We Used In-Depth Analysis to Design the Right Intervention to Achieve Business Objectives
      11. Case D1.5: How We Incorporated the 6Ds into Our Learning Services Tool Box
      12. Case D2.1: How We Increased the Volume and Variety of Learning Solutions While Decreasing the Time to Develop Them
      13. Case D2.2: How We Use Alumni to Help Set Expectations for New Program Participants and Their Leaders
      14. Case D2.3: How We Build Enterprise High-Potential Talent at Agilent
      15. Case D2.4: How We Moved the Finish Line for Leadership Development
      16. Case D2.5: How We Enhanced and Stretched Our First-Level Managers' Learning Experience
      17. Case D2.6: How We Bring Employees Up to Speed in Record Time Using the Learning Path Methodology
      18. Case D2.7: How We Designed a Complete Experience for Our Signature Induction Program “SteerIn”
      19. Case D2.8: How We Made Learning Relevant to Deliver Business Impact
      20. Case D3.1: How We Use Experiential Learning to Engage Learners' Hearts as Well as Minds
      21. Case D3.2: How We Improved the Signal-to-Noise Ratio to Transform the Presentation Culture at KLA-Tencor
      22. Case D3.3: How We Designed a Complete Experience to Deliver Business Results
      23. Case D3.4: How We Increased Leadership Effectiveness by Delivering for Application
      24. Case D3.5: How We Turn Front-Line Supervisors into Safety Leaders
      25. Case D3.6: How We Fostered a Proactive Approach to Leader Development
      26. Case D4.1: How We Implemented an Immediate Application Checklist to Ensure Learning Transfer
      27. Case D4.2: How We Achieved Lean Improvements with Learning Transfer
      28. Case D4.3: How We Implemented a Low-Cost, Low-Effort Follow-Up
      29. Case D4.4: How We Used Spaced Learning and Gamification to Increase the Effectiveness of Product Launch Training
      30. Case D4.5: How We Develop Managers to Leverage Learning Transfer
      31. Case D4.6: How We Engage Managers to Acknowledge the Achievements of Leadership Program Participants
      32. Case D4.7: How We Sustain Priority-Management Training
      33. Case D4.8: How We Turn Learning into Action
      34. Case D5.1: How We Engage Key Contributors to Disseminate Corporate Culture
      35. Case D5.2: How We Use Proficiency Coaching to Improve Performance
      36. Case D5.3: How We Engage Participants for Optimal Learning Transfer
      37. Case D5.4: How We Deployed Performance Support for a Technical Capability Building Initiative
      38. Case D6.1: How We Guide Our Clients to Design with the End in Mind
      39. Case D6.2: How We Used Measurement to Drive “SOAR—Service Over and Above the Rest”
      40. Case D6.3: How We Used NPS to Track and Improve Leadership Impact
      41. Case D6.4: How We Use Success Stories to Communicate Training's Value
      42. Case D6.5: How We Created a High Impact Mars University Brand
      43. Case C.1: How We Are Incorporating the 6Ds Methodologies into Our Culture, One Step at a Time
    13. PART IV: How-to Guides
      1. H2 D1.1: How to Use the Planning Wheel to Clarify Business Purpose
      2. H2 D1.2: How to Decide Whether Training Is Necessary
      3. H2 D1.3: How to Use (and Not Use) Learning Objectives
      4. H2 D2.1: How to Communicate to Motivate
      5. H2 D2.2: How to Create Results Intentionality
      6. H2 D2.3: How to Start Learning Before Class to Improve Efficiency
      7. H2 D2.4: How to Move the Finish Line for Learning
      8. H2 D3.1: How to Use (and Not Abuse) PowerPoint
      9. H2 D3.2: How to Gain and Hold Learners' Attention
      10. H2 D3.3: How to Re-Engage Learners After a Break
      11. H2 D3.4: How to Build Scaffolding
      12. H2 D3.5: How to Build a Value Chain for Learning
      13. H2 D3.6: How to Introduce Exercises
      14. H2 D3.7: How to Improve the Predictive Value of Assessments
      15. H2 D4.1: How to Remind Learners to Apply Their Training
      16. H2 D4.2: How to Engage Learners in Action Planning
      17. H2 D4.3: How to Make the Business Case for Learning Transfer
      18. H2 D5.1: How to Provide Performance Support for Managers and Coaches
      19. H2 D5.2: How to Utilize Peer Coaching
      20. H2 D5.3: How to Develop Great Performance Support
      21. H2 D6.1: How to Ensure Your Measures Are Relevant
      22. H2 D6.2: How to Improve the Credibility of Evaluations
      23. H2 D6.3: How to Make Your Evaluations More Compelling
      24. H2 D6.4: How to Conduct a Success Case Method Evaluation
      25. H2 D6.5: How to Write Better Surveys
    14. References
    15. Index
    16. About the Authors
    17. About the 6Ds Company

    Product information

    • Title: The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results
    • Author(s):
    • Release date: March 2014
    • Publisher(s): Pfeiffer
    • ISBN: 9781118648131