Case D4.8
How We Turn Learning into Action
Emma Weber
Founder and Director, Lever Learning–Australia
Background
Moree Plain Shires Council is one of the largest local government areas within New South Wales, Australia. It is responsible for all local services and governance in the region.
One of the major issues the council faced was that, as an organization, they were not performing well enough when it came to managing the performance of staff. This was not just about the annual performance review process, but more importantly, about managers' day-to-day actions and conversations to ensure appropriate behavior and productivity—a challenge shared ...
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