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The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results by Calhoun Wick, Roy V. H. Pollock, Andy Jefferson

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How to Conduct a Success Case Method Evaluation

Introduction

Training takes time and consumes resources. Business leaders want to know whether the investment was a good one, that is, whether it produced benefits commensurate with the cost. In today's competitive climate, they also want to know how the results could be further improved.

The Success Case Method was developed by Rob Brinkerhoff (2003) as a way to shift the focus from simply trying to prove training's value to improving its contribution. It takes into account two realities of training:

  1. In any training initiative, there is always a wide range of application and results among ...

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