The Financial Times Guide to Management

9

Performing teams and productive meetings

What you will learn in this chapter

• Assemble, brief and manage effective teams – inputs
• Review team effectiveness and behaviour – processes
• Get better team solutions and decisions – outputs
• Manage productive meetings

Teams and meetings, meetings and teams. These two items account for well over 60 per cent of our at-work activity. So getting these things right is critical. Yet, this is an area that frequently goes wrong – indeed, even CEOs admit that only 40 per cent of their meetings achieve their objectives.¹ Probably everyone has experienced meetings that seemed pointless, where everyone was on their laptops, or teams with minimal contributions and maximum conflicts. This chapter discusses how ...