9

How to keep the conversation going

What topics are covered in this chapter?

  • How to generate rapport with anyone you meet
  • How to recognise the three different communication styles: think, feel, know
  • How to have a productive conversation with everyone you meet

In the last chapter we showed you how to make that all-important first impression. But then what happens? How do you go from meeting someone to building a relationship? A connection becomes a positive relationship only when the two of you have rapport and the conversation flows easily. In this chapter we introduce the three different communication styles: think, feel and know. Using these, you can flex your personal style to quickly recognise and build rapport with people with different ...

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