August 2020
Beginner
249 pages
6h 47m
English
Content preview from The Financial Times Guide to Business Coaching, 2nd EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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CHAPTER 9
ADVANCED COACHING: FROM INDIVIDUALS TO GROUPS
In 1961 hundreds of ordinary, normal, pleasant people came into Stanley Milgram’s laboratory at Yale University, took off their hats and coats, sat down – and electrocuted the man next door.
It was part of a research study on ‘learning’. The ‘learner’ was strapped into a chair with electrodes. The people who had volunteered to take part came in one at a time. They were instructed by a man in a white coat to read out a list of questions, and every time the learner in the next room got one wrong, to flick a switch on a scientific-looking machine, which allegedly delivered him an electric shock. The first switch was marked ‘15 volts’, each switch was stronger, and the last was marked ‘450 volts, ...
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