Achieve Alignment

WHEN THE AGENCY director returned from the first meeting he and his peers had with the department’s new secretary and immediately called the senior staff together, Elaine Trevino, the assistant director for management, knew they were in for some big news. Secretary Reese Fuller, coming into government after a fast-rising career in the financial-services industry, made it clear during the run-up to his nomination that he did not intend to lead the department in a business-as-usual style, and during his confirmation hearings, his intention received strong support from the legislators on the agency’s oversight committee. So, naturally, there was palpable tension in the room as the senior agency executives gathered to hear the ...

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