3Building Trust and Confidence
BUILDING CONFIDENCE is a gradual process. One of your main goals is to develop the trust and confidence of your employees, not only in their own abilities but in their opinion of you. They must have confidence that you are both competent and fair.
The Success Habit
Building confidence in employees is not an easy task. Your goal is to help them establish a pattern of success. Confidence is built on success, so your job as a leader is to give them tasks at which they can succeed. Especially with new employees, assign them tasks they can master. Build in them the habit of being successful, starting small if needed, with smaller successes.
Occasionally a team member will perform a task incorrectly or just plain blow ...
Get The First-Time Manager, 6th Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
