Book description
The First-Time Manager
Make the transition from team member to team leader
Understand the difference between a team and a work group
Hold team members accountable
Make their teams more productive
Manage challenging situations and resolve conflict within a team.
Written in an engaging, conversational style, Topchik explains the five essential qualities of a high-performing team: goals and standards; decision making; honest communication; clear roles and responsibilities; and celebrating success. Packed with activities and assessments for both the manager and team members, this is an essential guide for any manager who strives for team-building success.
Table of contents
- Copyright
- Acknowledgments
- Introduction
- One. The Team
-
Two. Traveling the Road from Team Member to Manager/Leader of Teams
- 7. A New Set of Skills
- 8. Roadblocks on Your Way
- 9. Getting to the New Road
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10. The 10 Steps of Team Building
- Step 1: Getting Upper-Management Support
- Step 2: Define the Purpose of Your Team
- Step 3: Identify Time Frames
- Step 4: Select the Team Members
- Steps 5-10, Meeting with the Team
- Step 5: Team-Member Openings
- Step 6: Share the Overall Purpose
- Step 7: Team Name
- Step 8: Create the Team Mission Statement and Goals
- Step 9: Core Team Issues
- Step 10: Establishing Team Norms
- Your Job Is Just Beginning
- 11. Leading Your Meetings
- Three. Developing a Team Spirit
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Four. Managing Challenging Team Situations
- 17. Make Them Accountable!
- 18. Watch Out for Difficult Team Personalities!
-
19. Going from Conflict to Collaboration
- Welcome Conflict
- Causes of Team Conflict
- You Have a Choice
- Creative Collaboration
- Five Steps to Creative Collaboration
- Step 1—Express Your View of the Conflict and Invite the Other Team Members to Do the Same
- Step 2—Get Everything Out
- Step 3—See The Conflict from the Other Person’s Perspective
- Step 4—Agree on What, Specifically, the Problem/Opportunity Is
- Step 5—Focus on the Future
- Closing Up
- Five. Team-Building Activities
Product information
- Title: The First-Time Manager’s Guide to Team Building
- Author(s):
- Release date: June 2007
- Publisher(s): AMACOM
- ISBN: None
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