Chapter 1. Performance Appraisals: An Overview
The subject of performance appraisals, also referred to as “performance reviews” and “assessments,” initially strikes many first-time managers as being complex and difficult. There are images of intricate forms, close scrutiny by Human Resources (HR), legal pitfalls, awkward face-to-face meetings, less-than-favorable reactions by marginal performers, and disputes over recommended salary increases.
In truth, the performance-appraisal process need not be overwhelming or problematic. In fact, it’s quite straightforward. The process begins by identifying objectives, recognizing the benefits for all concerned, and identifying key criteria.
Objectives
Think back to the last time your work was formally reviewed. ...
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