About the Authors

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Jeffrey and Laurie Ford are, both literally and figuratively, a marriage of theory and practice. Jeffrey is an associate professor of management in the Max M. Fisher College of Business at The Ohio State University in Columbus, Ohio. He holds a B.S. in marketing from the University of Maryland, and an MBA and a Ph.D. in organizational behavior from The Ohio State University. Prior to joining Fisher, Jeffrey served on the faculties of the Institute of Management and Labor Research at Rutgers—The State University of New Jersey, and the Kelly School of Business at Indiana University.

Laurie is a management consultant and owner ...

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