The Four Conversations: Daily Communication That Gets Results

Acknowledgments

This material comes from the work we have done with thousands of managers, clients, and students in boardrooms, classrooms, and workshops. We are grateful for the problems they have posed to us, their commitment to trying new ways to get things done, and allowing us into their lives. They pushed us to make it easier for them to be more successful, and effective at work and in life. We learned from them, and without them this book would not have been possible.

Although we are solely responsible for the content of this book, many people have contributed their ideas and recommendations. Jacqueline Davis, Carolyn Kent, and Lisa Krumlauf generously reviewed previous ...

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