131
Chapter Five Closure Conversations: Create Endings
When Ed Koch was mayor of New York, he was concerned about the number of accidents resulting from bikers darting in and out of traffic. Determined to solve the problem, he had “bike lanes” painted on the sides of city streets. But instead of making things better, the bike lanes actually made things worse. Drivers, undeterred by the double yellow lines identifying bike lanes, crossed them so frequently that police could not write enough tickets, and accidents involving bikers increased. As a result, Mayor Koch had the bike lanes removed, ending a futile exercise that cost the city millions of dollars.
Plenty of editorial space was given to criticizing the blunder and Koch’s poor judgment. ...
Get The Four Conversations now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
