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Chapter Six Using the Four Conversations

When you learn to use the four types of conversations, you can put them to work in your work and life—especially in those areas where you want more success or fewer problems. When you know your own conversational tendencies, you can learn to develop your ability to use whichever conversations you need the most. You will then be able to put all four types of conversations together to address the specific situations that limit your success.

Conversational Tendencies

People use all four conversations, but with different levels of awareness and expertise. Most people tend to favor some conversations and under-use others. Unfortunately, we cannot get everything done with one or two conversations: we need ...

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