The Four Lenses of Innovation: A Power Tool for Creative Thinking

When Steve Jobs launched Apple’s iconic “Think Different” marketing campaign in 1997, it was clearly a reflection of his own philosophy and ideals. He praised “the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently.” Nobody would disagree that Jobs himself personified this category, along with the famous individuals who were featured in Apple’s ads, such as Albert Einstein, Martin Luther King Jr., Sir Richard Branson, John Lennon, Thomas Edison, Ted Turner, Mahatma Gandhi, Amelia Earhart, Martha Graham, Frank Lloyd Wright, and Pablo Picasso.

By their very nature, radical innovators tend to be contrarians, heretics, revolutionaries. They are forever discontent with the status quo. They are people who challenge conventional thinking, who show no respect for rules, or precedent, or popular opinion, and who never accept “can’t be done.” They dare to defy the deepest-held dogmas, dispute the most established industry practices, and trash the proudest of institutional legacies. Where everyone else seems content to “zig,” they feel compelled to “zag”—to swim against the mainstream, contradict prevailing wisdom, break the accepted patterns, slaughter the sacred cows, question the unquestionable, fix things that “ain’t broke,” turn the seemingly impossible into the possible, and, well . . . to simply “think different.” ...