MISORIENTATION
Because Rich still had almost a month of sabbatical remaining, Jamie Bender began his tenure at Telegraph without meeting his new CEO face-to-face. Although he had two pleasant but formal telephone conversations with Rich after accepting Tom’s job offer, those were no substitute for meeting the man in person. And in addition to circumventing the formal interview process, Jamie missed out on Rich’s orientation program, which would prove costly.
No one walked away from a Rich O’Connor orientation speech without a clear sense of whether they would ultimately be a fit within Telegraph. In those rare cases when misfits slipped through the rigorous interview process, within a few months they usually came to the conclusion that they ...
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