The Front Line Guide to Thinking Clearly

Identifying and Solving Problems

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Consider the following true story: A colleague, division

vice president in a major pharmaceutical company, found

himself in a situation like this. The solution he sold to his

colleagues was to close his division and to assign tasks and

staff to other parts of the organization, where their expertise

could be used. Corporate executives were delighted with the

recommendation, and promptly sacked everyone—including

the VP who sold the case for dismantling the division!

Implementing Solutions

If implementation of a solution is more complicated than

basically plugging a cord back into the wall receptacle, there ...