The Future of the Workplace: Insights and Advice from 31 Pioneering Business and Thought Leaders

© Bill Fox 2020

B. FoxThe Future of the Workplacehttps://doi.org/10.1007/978-1-4842-5098-3_14

14. John Toussaint: Lean Healthcare Leader

Bill Fox¹ 

(1)

Henderson, NV, USA

 

Insights from Leading a Lean Healthcare Revolution

Dr. John Toussaint is the executive chairman of Catalysis Inc. and is one of the foremost figures in the adoption of lean principles in healthcare. John has written three books, all of which have received the prestigious Shingo Research and Publication Award. His books include On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry,¹ Potent Medicine: The Collaborative Cure for Healthcare,² and Management on the Mend: The Healthcare Executive Guide to System Transformation.³

I was introduced to John by Norman ...