© Bill Fox 2020
B. FoxThe Future of the Workplacehttps://doi.org/10.1007/978-1-4842-5098-3_1

1. Howard Behar: Former President, Starbucks

Bill Fox1 
(1)
Henderson, NV, USA
 

The Person Who Sweeps the Floor Chooses the Broom

Howard Behar is a well-known business leader, author, and speaker who has influenced the lives of many men and women. During his time as president of Starbucks International, the company grew from 28 to 15,000 locations. His latest book is The Magic Cup: A Business Parable About a Leader, a Team, and the Power of Putting People and Values First.1

I was moved to reach out to Howard after reading one of his articles on leadership. I have been a longtime admirer of the Starbucks Coffee experience and often wondered how something as ...

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