© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022
S. PrenticeThe Future of Workplace Fearhttps://doi.org/10.1007/978-1-4842-8101-7_10

10. The Fear of Communicating

Steve Prentice1  
(1)
Toronto, ON, Canada
 

Of the many notable stories involving social media and video chat technology, especially during the pandemic, there is one that matches the shocking nature of that famous website company’s internal phishing fiasco, and occurred almost a year to the day after it, when the CEO of an online mortgage company fired 900 employees via a Zoom call, before allegedly taking some time off to recover. He later apologized for the act, but not before the three-minute call had made worldwide headlines.1

This is just one ...

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