The Future of Workplace Fear: How Human Reflex Stands in the Way of Digital Transformation

PostscriptTwo Apologies

In concluding this book, I have four summary points and two apologies to make. The four points are: 1: Fear rules all people, because it is the strongest emotion of all. 2: Despite all the great advances that digital transformation offers, its adoption may be blocked by this same human fear. 3. Most of these fears, in workers and managers alike, points to that of losing one’s livelihood. 4. Fear can be matched and often beaten by facts.

Now, two apologies: First, to humans. In many of the examples that I use in this book, it seems that I make the assumption that all people are capable of physical senses like sight. When discussing the importance of being able to establish trust by seeing peoples’ faces, this is never intended ...