Introduction

THE NEW WORLD OF WORK

by Brian Kropp

In just a handful of months, the relationship between employers and employees has fundamentally transformed due to several factors. The impact of the social justice movement, the Covid-19 pandemic, and digital evolution have dramatically accelerated the pace of change. Leaders who think that what has happened across the last year has been a blip, and that we will return to “normal,” are wrong. Much like heating water, this transformation is the result of factors that have been at play—slowly heating up—for years, and then in 2020 hit a full boil. The changes we have experienced, and will continue to experience, represent a fundamental shift to a new, different relationship between employees ...

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