Thinking in 4T: Helping Workers Help Themselves With AI

Terri Griffith


You see in 3D, and the future of work requires that all of us, not just organizational leaders, think (and act) in 4T. We all need fluency in how to integrate all of our talents, technology, and techniques as we work toward the targets of whatever our work is—whether paid work or the work of our lives. No silver bullets (Brooks 1987): relying on the dimension we’re most comfortable with or have at hand.

This chapter is motivated by the growing application of artificial intelligence (AI) to work at all levels. For this chapter, I consider AI as a broad class of tools including hardware and software robots and intelligent devices. From basic rule-based automation ...

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