Chapter 9

The Future of Communications

The emergence of a Unified interaction paradigm

Markus Hofmann

Anne Lee

Bo Olofsson


The essential vision

The essence of communication is “the imparting or exchanging of information” (Collins 2015). We can broadly define three primary types of communication — personal, media and control communications, each of which results in the exchange of information between people or systems. Personal communication can be regarded as the exchange of information or perspective with one or more people; media-type communication occurs when a system exchanges content with a person or another system; and control-type communication ...

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