The GE Work-Out

Table of contents

1. Cover 
2. Half Title
3. Title
4. Copyright
5. Contents 
6. Acknowledgments
7. Introduction: The Power of Work-Out
8. Part I: What Is Work-Out?
   1. Chapter 1: Work-Out, GE, and the Largest Corporate Transformation in History
   2. Chapter 2: Why Work-Out Works: The Underlying Principles
   3. Chapter 3: Is Your Organization Ready for Work-Out? When and Where to Start
   4. Chapter 4: How to Lead a Fast, Simple Work-Out—When You’ve Never Done It Before
9. Part II: Making Work-Out Happen: Implementing a Full-Length Work-Out
   1. Chapter 5: A Work-Out Road Map
   2. Chapter 6: Planning a Work-Out
   3. Chapter 7: Conducting a Work-Out
   4. Chapter 8: Implementing Work-Out Recommendations
   5. Chapter 9: Customizing Work-Out for Your Organization
   6. Chapter 10: Work-Out at Work: How Zurich Financial Services U.K. Used Work-Out to Transform the Company 211
10. Part III: Work-Out’s Long-Term Payoff
    1. Chapter 11: Using Work-Out to Create GE-Style Organizational Leadership
    2. Chapter 12: Embedding the Process in Your Organization
    3. Chapter 13: Work-Out as Culture Change
    4. Chapter 14: Make Work-Out Work for You
11. Appendix A: The Work-Out Leader’s Tool Kit
12. Appendix B: Work-Out Simulation Exercise: United Bank of London
13. Appendix C: Work-Out: The Foundations of a Cultural Revolution (A speech given to General Electric officers in January, 1990)
14. Endnotes
15. Index
16. About the Authors