Work-Out, GE, and the Largest Corporate Transformation in History
“One of the ways we’ll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.”
IN MOST ORGANIZATIONS, change efforts come and go—and somehow rarely make a difference. But at GE, a company with hundreds of thousands of people spread across the globe and businesses ranging from jet engines to light bulbs to credit cards, one particular change process helped spark a complete transformation—Work-Out. The transformation that it launched in the late 1980s continues today to help GE reduce bureaucracy, empower ...