1 THE DEFINITION OF DELEGATION

Most people walk around with knowledge of many words and probably wouldn't feel a need to look them up in a dictionary. I only looked up the verb ‘delegate’ myself for the sake of clarity at the beginning of a workshop I was about to deliver. I almost didn't recognize the word from its definition. In fact, I realized that the word's meaning had changed and that it was time to revisit the notion of delegation with a fresh pair of eyes, to revisit this often ignored – though always expected – skill of a manager.

The strict definition as written in the Oxford English Dictionary is:

To delegate vb the act of transferring or handing over work to another person usually more junior than oneself.

This was probably ...

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