The Global Diversity Desk Reference: Managing an International Workforce

6.4. THE IMPORTANCE OF ORGANIZATIONAL CULTURE IN THE PROBLEM-SOLVING PROCESS

National influences around the problem-solving and decision-making process vary greatly and can actually be compelling or conflicting influences. For that reason, knowing one's organizational culture regarding the problem-solving process is absolutely critical. Equally important is understanding the degree to which the regional and national expressions of that corporate culture actually follow the "preferred corporate" process. An example of conflicting national styles in the problem-solving process is demonstrated in the methodical, well-thought-out suggestions in Asia and most Pacific Rim countries, which are in stark contrast to the impulsive, speedy technique of ...