THREE
Lead with Agility
After investing time to start enhancing her team’s psychological safety, Blair wants to set the stage for the next step. The meeting a few weeks ago, where the team started to get a handle on the challenges at work—at least the ones they knew about—is helping her make the case that they need to understand these influences so they can figure out what to do with them. So Blair carves out a thirty-minute slot in the next team meeting to introduce the concept that might offer them solutions: organizational agility.
At the meeting, Blair quickly reviews the routine updates that she sent the team ahead of time. When it is time for substantive discussion, Blair asks, “What if we could find a new way of approaching our work? ...
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