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The Greater Goal by Heather Hyde, Ken Jennings

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6. Feedback

Driving back from the visit to Kepper, Quinn turned onto Thomas Boulevard and parked in front of the Beckley home, a classic American foursquare craftsman house. One could imagine it new in the late 1800s, projecting confidence in the future.

Alex asked, “What are you hearing from my team in your interviews?”

“Do you want to go through this now, Alex? It’s been a big day for you already.”

“I want to hear it—the good, the bad, and the ugly.”

“Well, then, why don’t we go inside? My friend Ken Blanchard calls feedback ‘the breakfast of champions.’ I have my notes with me. If you will make the tea, I will provide the feedback.” The two men went inside, chatted of this and that while making their tea, and then sat down together.

“I’m ready,” ...

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