Within a week of the warehouse session, Alex had three encounters that let him know things would never be the same at Beckley Medical. The first was with Matt Joachim, who called very early in the morning while Alex planned and pondered at his desk.
“Could I catch you before the staff meeting, Alex? I see you are scheduled pretty tight today, and I’ve got something I think you will want to hear.”
“Sure, come on over.”
“I’m here already,” Matt said, literally finishing his sentence as he walked into Alex’s office and plopped down on the couch.
“What’s the good word?” Alex prompted.
“The word is community,”
Matt replied with a quickness that surprised Alex.
“Okay, go on, Matt. What’s the story behind the word?”
Matt framed an imaginary ...