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The Greater Goal by Heather Hyde, Ken Jennings

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14. Reinforcing Alignment

After work, Quinn drove Alex to his favorite local restaurant, a chic place called “Casbah.” Once they were back in Alex’s neighborhood, Quinn strolled and Alex hobbled through Frick Park, just around the corner from Alex’s house.

Alex got to the point. “I have to deal with Nate. I think I knew from the beginning that this was coming. How do I do the right thing?” The men walked and talked about the situation with Nate.

After a while Quinn steered the conversation in another direction. “Alex, I wish I could tell you Nate is the only problem you have, or that you will ever face, on your journey to a Greater Goal. Hidden in your company are forces that will undermine the hard-fought alignment you have gained. Every company ...

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