Chapter 1Quality and Operational Excellence
We are what we repeatedly do. Excellence, then, is not an act but a habit.
—Aristotle
1.1 Introduction
The methodology of implementing a Green Six Sigma programme is rooted to the quality management and improvement programmes. Green Six Sigma programmes aim to achieve sustainable results. I shall explain Green Six Sigma in more detail later. These programmes can be varied. Such a programme is likely to have a different name or label, such as Total Quality Management (TQM), Six Sigma, Lean Six Sigma, kaizen, business process re-engineering (BPR) or operational excellence. Regardless of the methodology or name of the continuous improvement programmes, each organisation ...
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