Chapter 3More of Green Six Sigma
The golden rule is that there is no golden rule.
—George Bernard Shaw
3.1 Introduction
The success of Six Sigma and Lean Six Sigma cannot be faulted. The rigorous Six Sigma process combined with the speed and agility of Lean Six Sigma has produced definitive solutions for better, faster and cheaper business processes. Through the systematic identification and eradication of non-value-added activities, an optimum value flow is achieved, cycle times are reduced and defects are eliminated. However, business managers understand the grey areas of distinction between different quality initiatives and justifiably are expressing concerns, including raising the question ‘how do we sustain ...
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